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troubleshooting troubleshooting

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How to adjust the laser beam path


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How to install new laser tube


  • How to import PDF files into RDWorks

    How to import PDF files into RDWorks

    Release Time:2016/11/10Browsing Times:1286

    1. RDWorks cannot read PDF and open it directly. 2. Use CorelDraw to open/import PDF file. Then save the graphic as DXF file. Like below: 3. Then RDWorks can read the DXF file, Just imp...

  • Wrong proportions from RDWorks

    Wrong proportions from RDWorks

    Release Time:2016/07/06Browsing Times:1246

    I'd like to cut a Rectangle at 30x30mm, however, it become 30x60.2 in simulation and in laser, Please make sure "Enable rotate engrave" is not ticked. Popular Pages Clic...

  • Laser cutter’s LCD panel in Chinese

    Laser cutter’s LCD panel in Chinese

    Release Time:2016/05/19Browsing Times:1407

    If your laser cutter’s LCD panel is in Chinese,it might cost you lots of time to set to English.Now Thunder laser will show you how to change Chinese to English just in a few seconds. Step 1. clic...

  • My door is too narrow (only 80CM wide), how to move the laser cutter into my house?

    My door is too narrow (only 80CM wide), how to move the laser cutter into my house?

    Release Time:2016/05/19Browsing Times:1735

    As long as your door is wider than 740mm, you can divide your thunder laser cutter into two parts and pass your door without problem. Please remove the screws at the four corners of your las...

  • The computer can’t identify the laser cutting machine

    The computer can’t identify the laser cutting machine

    Release Time:2016/05/19Browsing Times:1869

    If the software shows the below information: Please try the following solutions: A.Please check if the USB cable is loose or not. B.Please check if the USB is connected to the P...

  • Laser cutter has a wrong cutting/engraving size

    Laser cutter has a wrong cutting/engraving size

    Release Time:2016/05/19Browsing Times:2210

    If this problem occurs, generally the pulse setting of the X/Y axis motors is wrong. Please follow the below steps to solve the problem Please draw a 100x100mm square using the cut mode and sen...

  • Why the starting point of a cutting graphic can’t meet with its end point

    Why the starting point of a cutting graphic can’t meet with its end point

    Release Time:2016/05/19Browsing Times:1910

    The problem is generally caused by two reason: 1. Belts of X axis and Y axis is loose: ① please check if X axis is loose ② please check if belt of Y axis is loose like below: ...

  • Why the laser head hitting the boundary or the limit switch

    Why the laser head hitting the boundary or the limit switch

    Release Time:2016/05/19Browsing Times:1750

    There are three possibilities A. Wrong pulse setting If your laser cutter has a wrong pulse setting, the laser head might keep moving even it reaches the edge and hits the boundary. If that is...