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troubleshooting troubleshooting

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How to adjust the laser beam path


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How to install new laser tube


  • X-axis not moving at all

    X-axis not moving at all

    Release Time:2018/11/17Browsing Times:568

    Here are the reasons: ● X-axis limit switch problem Locate on the left side of x-axis, please check if the wiring and roller lever of switch are well or not, like below. If they both se...

  • Y-axis not moving at all

    Y-axis not moving at all

    Release Time:2018/11/17Browsing Times:528

    Here are the reasons: ● Rotary switch is turned on Note: The rotary-axis and y-axis can be switched, if the rotary switch is turned on, y-axis will not moving at all, and the rotary-axis will ...

  • Alarm message of LCD panel—Machine protected

    Alarm message of LCD panel—Machine protected

    Release Time:2018/11/17Browsing Times:463

    LCD panel shows the following information: Our machine has sensors for door protection (front cover and laser tube cover), like below.   Please close both of them before start to ...

  • Alarm message of LCD panel—Water error

    Alarm message of LCD panel—Water error

    Release Time:2018/11/17Browsing Times:608

    LCD panel shows the following information: Here are the reasons: ● Water chiller(water pump)is not turned on Please turn on the water chiller before power on the machine, like below....

  • Alarm message of LCD panel—No enough extend space

    Alarm message of LCD panel—No enough extend space

    Release Time:2018/11/17Browsing Times:487

    LCD panel shows the following information: This problem only appears on engraving mode, it’s caused by the buffer distance is out of bound. For example, if you want to engrave a...

  • Alarm message of LCD panel—Frame/X/Y Slop  over

    Alarm message of LCD panel—Frame/X/Y Slop over

    Release Time:2018/11/11Browsing Times:617

    LCD panel shows the following information: Here are the reasons: ● The size of the graphic is larger than the working area of the machine If your laser cutter’s working area is 600×...

  • Why noisy while moving laser head front and back, how to adjust?

    Why noisy while moving laser head front and back, how to adjust?

    Release Time:2017/01/12Browsing Times:422

    When you move laser head front and back, two couplings make a lot of noise. What is the cause of this? Both sides of transmission shaft are not aligned

  • The machine won’t turn on

    The machine won’t turn on

    Release Time:2017/01/11Browsing Times:544

    Here are the reasons: ● Emergency Stop key is pressed If it’s pressed, please reset it, like below. ● The circuit breaker has tripped Locate on the lower right hand door panel (or back si...